Author: Kraig Payne

Candidate = PROBLEM That’s right – I said it, and I mean it! Candidates are problems. Simple. They don’t mean to be. They certainly don’t want to be. We don’t intend to treat them as such. But they are. But why? Have I got a point, or have too many sleepless nights (I’m a new dad) started to take their toll?! There is so much content available about improving Candidate Experience (CX if you’re in the “know”), yet for me, it is all focused on fixing issues that aren’t the root cause of the problem; processes, communication channels, application...